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Support Contact Us Snowlion, LLC is based in New Jersey, USA. We can be contacted by e-mail at support@FlyNavgps.com. ATTENTION: If your e-mail to us is being blocked, please send it to navgps@yahoo.com. Refund/Returns Policy All software is available on trial basis. On purchase and after receipt of the registration-key - there will be no refunds issued. When ordering hardware, if not sure about compatibility - please email first. All hardware comes with a 1-year warranty. Privacy Policy We respect the privacy of visitors to our website. No information is collected. We do not share, exchange or give-out any customer information. Nor do we send unsolicited e-mails.